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WCCH Visitor Policy and COVID-19 Information

08/06/21

Visitor Policy:

West Calcasieu Cameron Hospital recognizes the importance of visitors to the health and well-being of our patients. The following general visitation guidelines have been implemented to support our patients in their recovery while maintaining the safety of our staff and patients:

  • Employees and visitors must wear a mask/face covering while in the facility. 
  • If visiting a COVID+ or COVID pending patient, the staff will provide appropriate Personal Protective Equipment (PPE). This may include but is not limited to gowns, gloves, etc.
  • Practice social distancing while in patient care areas/waiting rooms.
  • Visitors are encouraged to remain in the patient room and not travel freely throughout the facility.
  • Minors under the age of 16 are to be accompanied by an adult at all times.
  • Patient’s clergy may visit without being “counted” as one of the patient’s visitors.
  • Visitors may use the following entrances:
    • Main entrance/PBX: 5:30 a.m. – 8:00 p.m. (Daily)
    • Cypress Street: 6:00 a.m. – 8:00 p.m. (Daily)
    • Emergency Department: All hours

Non-COVID Visitation 

  • Visitation is limited to one (1) visitor at a time for inpatient areas.
  • Visitors may rotate throughout the hospital stay. 
  • No overnight visitors unless deemed necessary by the Charge Nurse/House Supervisor for the patient’s therapeutic needs. 

COVID+ and Pending Visitation 

  • One (1) visitor will be allowed between the hours of 10 a.m. - 12 p.m. and 4 p.m. - 6 p.m.
  • All visitors are to be given an N95 mask upon arrival to the COVID unit. 
  • A support person may be allowed to stay with the patient if deemed necessary by the Charge Nurse/House Supervisor, based on the patient’s therapeutic needs. 
  • No overnight visitors will be allowed unless deemed necessary by the Charge Nurse/House Supervisor, based on the patient’s therapeutic needs. 

Emergency Department

  • Visitors may not stay in the waiting room. Visitors will be directed to wait outside the ED and will be notified when to join the patient in the treatment area. 
  • One (1) designated visitor will be allowed in the Emergency Department treatment area.

All Outpatient Areas 

  • One (1) visitor will be allowed to accompany the patient during treatment.

ICU

ICU will follow the hospital's visitation protocol with limited visitation hours as follows:

  • 11 a.m. - 12 p.m.
  • 5 p.m. - 6 p.m.

COVID-19 Vaccine Information

For more information about COVID-19 Vaccine Eligibility & Scheduling, please call 337-528-4712.


Additional COVID-19 Information:

COVID-19 Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough

  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever (100.4 or greater)

  • Chills

  • Body aches

  • Repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • New loss of taste or smell

  • Diarrhea

What to do if you're sick

If you develop fever, cough and/or shortness of breath, and have been in close contact with a person known to have COVID-19, please call 211 or text the keyword LACOVID to 898-211. This 24/7 hotline is available to answer your COVID-19 questions.

COVID-19 Testing

Patients requiring COVID-19 testing can utilize WCCH's drive through COVID-19 screening service. A Physician's Order is required. Patients must remain in their vehicle during specimen collection, unless additional services are needed.

Testing hours are Monday - Friday from 8 a.m. - 5 p.m.

Note: Orders should be faxed to 337-528-3331. Referrals should be phoned to 337-244-6356.

COVID-19 Testing Infographic

Check out this infographic to better understand the value and limitations of current COVID-19 testing options for effectively detecting and controlling the spread of this virus. 

For additional information regarding COVID-19, please visit cdc.gov or call the statewide 211 network by simply dialing 211 or text the keyword LACOVID to 898-211.

Thank you for your patience and understanding. WCCH will continue to assess its protocols and will make adjustments as necessary.