return to top
Return to News

WCCH Visitor Restrictions for COVID-19

07/07/20

Visitor Policy Snapshot:

Effective July 8, at 5 a.m., West Calcasieu Cameron Hospital's visitation policy and facility entry process is as follows:

  • No visitors will be allowed with exceptions made for essential visitors required to accompany a patient for vital care or communication needs. 
  • Visitor must be at least 25 years of age. *exceptions possible in Women's Center
  • In following a mandate issued by Governor John Bel Edwards and for the health and safety of our patients and employees, masks/face coverings are required.
  • Visitor will be required to provide and wear their own mask while in the facility

Who are essential visitors? 

Essential visitors are defined as a visitor that is required to accompany the patient for vital care or communication needs. The patient’s need for an essential visitor will be determined by the medical/nursing staff.

Visitor must be screened for symptoms at facility entry/access points each day. If a visitor is symptomatic, they will NOT be allowed entry.

What you need to know.

Visitors will not be allowed to our hospital, outpatient facilities and clinics unless determined to be essential for the care of the patient or end of life situations.  Special considerations are listed below:  

  • COVID-19 Patients (positive & pending): No visitors allowed.
  • Emergency Room:  Department staff will provide directions to patients and visitors.  Visitors will be asked to provide a contact number and remain in their vehicle or close by.
  • Women’s Center:  One support person (one designated person per day unless approved).  Exceptions on a case by case basis.
  • Outpatient Surgery and Procedures or Testing:  No visitors unless they meet essential visitor requirements.  One parent with a child 18 or younger or those with a disability.

Hospital Entrance Points

Entry points into the main hospital facility are limited, times are below may be subject to change.  

  • Stelly Lane Main Entrance, 5 a.m. - 5:30 p.m., Monday - Friday
  • Emergency Department Entrance, 24/7

We continue to monitor the risk of COVID-19 and will adjust visitor restrictions as necessary.  We appreciate your help in keeping our patients and employees safe.  This policy may be revised with or without notice to comply with state and federal mandates. 


Additional COVID-19 Information:

COVID-19 Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

What to do if you're sick

If you develop fever, cough and/or shortness of breath, and have been in close contact with a person known to have COVID-19, please call 211 or text the keyword LACOVID to 898-211. This 24/7 hotline is available to answer your COVID-19 questions.

COVID-19 Testing

Patients requiring COVID-19 testing can utilize WCCH's drive through COVID-19 screening service. A Physician's Order is required. Patients must remain in their vehicle during specimen collection, unless additional services are needed.

Testing hours are Monday - Friday from 8 a.m. - 5 p.m.

Note: Orders should be faxed to 337-528-3331. Referrals should be phoned to 337-244-6356.

COVID-19 Testing Infographic

Check out this infographic to better understand the value and limitations of current COVID-19 testing options for effectively detecting and controlling the spread of this virus. 

For additional information regarding COVID-19, please visit cdc.gov or call the statewide 211 network by simply dialing 211 or text the keyword LACOVID to 898-211.

Thank you for your patience and understanding. WCCH will continue to assess its protocols and will make adjustments as necessary.