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WCCH Visitor Policy and COVID-19 Information

01/07/22

Visitor & Facility Masking Policy:

West Calcasieu Cameron Hospital recognizes the importance of visitors to the health and well-being of our patients. To support our patients in their recovery while maintaining the safety of our staff and visitors, the following general visitation guidelines have been implemented:

General Visitation Guidelines

  • No exposure within 10 days to known COVID-19 individuals
  • No fever or signs/symptoms potentially indicating COVID-19 illness
  • Visitors are to remain in the patient room and not travel freely throughout the facility
  • Clergy may visit without being included as one of the patient’s visitors
  • Visitors must wear a mask/face covering while in the facility, including patient rooms
  • Practice social distancing while in patient care areas/waiting rooms
  • Visitors may use the following entrances:
    • Main entrance/PBX: 5:30 a.m. – 8 p.m. (daily)
    • Cypress Street: 6 a.m. – 8 p.m. (daily)
    • Emergency Department:  All hours

Medical/Surgical Inpatient, Non-COVID

  • Two (2) designated visitors per patient per hospital stay
  • General Visitation Guidelines as above
  • Realizing situations change, designated visitors may be changed with the approval of the unit director/charge nurse
  • Exceptions may be made for end of life situations in collaboration with the patient care team

Medical/Surgical Inpatient, COVID

  • One (1) designated visitor per patient per hospital stay
  • General Visitation Guidelines as above
  • Realizing situations change, designated visitor may be changed with the approval of the unit director/charge nurse
  • Exceptions may be made for end of life situations in collaboration with the patient care team
  • When visiting a patient with COVID, the staff will provide appropriate Personal Protective Equipment (PPE).  This may include but is not limited to gowns, gloves, etc.

Intensive Care Unit, Non-COVID

  • Visitation is limited to two (2) designated visitors per patient per hospital stay during the following times:
    • 5 a.m – 6 a.m.
    • 12 p.m. – 1 p.m.
    • 4 p.m. – 5 p.m.
    • 7 p.m. – 8 p.m.
  • General Visitation Guidelines as above
  • Realizing situations change, designated visitors may be changed with the approval of the unit director/charge nurse
  • Exceptions may be made for end of life situations in collaboration with the patient care team

Intensive Care Unit, COVID

  • Visitation is limited to one (1) designated visitor per patient per hospital stay during the following times:
    • 5 a.m. – 6 a.m.
    • 12 p.m. – 1 p.m.
    • 4 p.m. – 5 p.m.
    • 7 p.m. – 8 p.m.
  • General Visitation Guidelines as above
  • Exceptions may be made for end of life situations in collaboration with the patient care team
  • When visiting a patient with COVID, the staff will provide appropriate Personal Protective Equipment (PPE).  This may include but is not limited to gowns, gloves, etc.
  • Visitors should socially distance in the ICU waiting room while awaiting visitation

Emergency Department

  • Visitation is limited to one (1) designated visitor per patient
  • If the patient cannot be “roomed” immediately upon arrival, the visitor must wait outside the ED and will be notified when they may join the patient.  Patients who are waiting and cannot perform their own personal care or have communication needs may have the designated person remain with them in the waiting room
  • Realizing situations change, designated visitor may be changed with the approval of the unit director/charge nurse
  • Exceptions may be made for end of life situations in collaboration with the patient care team

Surgery, Same-Day Surgery, Pre-Admission, Cardiology, Radiology, APTC

  • Visitation is limited to one (1) designated visitor per patient
  • General Visitation Guidelines as above

Maternal Child

  • General Visitation Guidelines as above
  • Visitation is limited to two (2) designated visitors per patient per hospital stay
  • One (1) visitor may stay overnight.
  • If visiting a patient with COVID, the staff will provide appropriate Personal Protective Equipment (PPE).  This may include but is not limited to gowns, gloves, etc.


COVID-19 Vaccine Information

For more information about COVID-19 Vaccine Eligibility & Scheduling, please call 337-310-0395.


Monoclonal Antibody Infusion Information

WCCH currently has a very limited supply of monoclonal antibody fusions available. 

Monoclonal antibody infusions require a physician's order. Once a physician order is received, patients should call our Emergency Department (337-527-4270) to schedule the infusion. If you are interested in receiving an infusion, we encourage you to speak with your primary care provider to see if you meet the criteria to receive the infusion. 


Additional COVID-19 Information:

COVID-19 Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough

  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever (100.4 or greater)

  • Chills

  • Body aches

  • Repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • New loss of taste or smell

  • Diarrhea

What to do if you're sick

If you develop fever, cough and/or shortness of breath, and have been in close contact with a person known to have COVID-19, please call 211 or text the keyword LACOVID to 898-211. This 24/7 hotline is available to answer your COVID-19 questions.

COVID-19 Testing

Patients requiring COVID-19 testing can utilize WCCH's drive-through COVID-19 screening service. A Physician's Order is required. When patients arrive, they should call 337-244-6356. Patients must remain in their vehicle during specimen collection, unless additional services are needed.

Testing hours are Monday - Friday from 8 a.m. - 5 p.m.

Note: Orders should be faxed to 337-528-3331. Referrals should be phoned to 337-244-6356.

COVID-19 Testing Infographic

Check out this infographic to better understand the value and limitations of current COVID-19 testing options for effectively detecting and controlling the spread of this virus. 

For additional information regarding COVID-19, please visit cdc.gov or call the statewide 211 network by simply dialing 211 or text the keyword LACOVID to 898-211.

Thank you for your patience and understanding. WCCH will continue to assess its protocols and will make adjustments as necessary.